Who are we
FAA World Travel & Tours Sdn Bhd is one of the leading Tour Operators in Malaysia, providing comprehensive services for groups and individuals.
Centrally located in No. 88-A , 1st Floor, Lorong Mamanda 1, 68000 Ampang, Selangor, Malaysia, our offices are open from 9 AM till 7 PM 6 days a week; you can freely call our agents 24/7 for urgent requests or emergency.
All of our departments are under one roof starting from starting with the Management and Administrative Department, Operational Department, Reservation Department, Product Development, Sales & Marketing, Inbound, Outbound & Ticketing Departments, giving us a competitive advantage by being all under one roof.
What can we do?
Our services include EVERYTHING related with tourism, such as:
- Ground handling services
- All over the year excursions and itineraries, (Adventures, Cruises, Diving, Sea Resort Holidays, Ski Holidays, Relaxation & Spa Treatment Packages, & Tailored Made Tours)
- Incentive, Special interest groups.
- Conferences & MICE
- Meet & Assist services.
- Limousine & VIP treatment specialists.
Mission
To serve our clients with enhanced travel experience by providing quality Services that address their Travel needs, through the most efficient arrangements so that customer loyalty, superior financial results and excellent customer satisfaction can be achieved
Vision
To be the most trusted and respected Travel Agency recognized by our clients for delivering excellence, to be a leading provider of Travel Solution across Malaysia. And to continuously create new opportunities for growth in our strategic business
FAA World Travel & Tours SDN BHD’s Goals
- Provide full quality and luxury ground travel services within Malaysia.
- Provide full useful Sight-Seeing information about local attractions, and especially culture.
- Provide the exciting itineraries and personalized tours based on clients’ schedule and interests. Provide a wide range of the best accommodation: 3-Star, 4-Star, 5-Star, Hotel Apartments with international standards.
About our Services
- Provide quality transportation: All our Vehicles are New, modern and well maintained air-condition vehicles.
- Provide qualified tour guide: Well trained, licensed, knowledgeable, responsible, enthusiastic and at least 5 year experienced tour guides are selected
- Provide qualified driver: Experienced and qualified drivers who know the routes very well are selected
- Provide best prices: Reasonable prices and high quality travel services are provided
- Provide fast response: All requests will be responded within 24 hours by our experienced travel consultants
FAA World Travel & Tours SDN BHD’s Operation Ranges
- Tour
- Hotel
- Ticket
- Visa Processing
- Transportation
- Other travel services